Our thoughts are with those impacted by the wildfires in Sonoma, Napa and beyond. As the wildfire’s impact continues, we’re working quickly to support the communities we serve. This tragedy has affected so many of our policyholders, agents and employees. We’ve increased our presence at our call centers, and we’ve mobilized a claims team on the ground in Santa Rosa. We are here to support you, so your life can get back on track.
If you need to file a claim
- Call our Claim Service Center at (800) 986-9974 (7 a.m. to 6 p.m.) or After-Hours at (800) 986-9974
- Visit us in Santa Rosa. We have deployed an emergency catastrophe team in Santa Rosa. Starting Thursday, Oct. 12 at 8:00 a.m., you can file your claim in person with us at George Petersen Insurance Agency, located at 175 College Avenue, Santa Rosa, CA 95401. We can cut you a check in person.
- Report your claim online.
- Download our CIG Mobile App and file your auto claim instantly
For the latest updates