Some of Our Clients
Call Them “Heroes”

We Call Them Professional
Insurance Agents

CIG works with the best independent insurance agents and agencies in the industry because we believe independent advice is a valuable resource when you’re shopping for insurance. These exceptional Insurance Advisors are licensed professionals who represent and sell CIG’s insurance products and services, ensuring you get the best insurance value and coverage.

Many of our Insurance Advisors are Trusted Choice® agents. Trusted Choice defines and requires the traits that make independent agents valuable. Trusted Choice agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service place them in a unique position to offer clients:

  • Competitive pricing
  • A broad array of products
  • Unparalleled advocacy

The Trusted Choice brand and Pledge of Performance is designed to educate consumers about independent insurance agencies and their commitment to the qualities people value from an insurance counselor – choice of companies, customization of policies, and advocacy. Trusted Choice was created by the Independent Insurance Agents & Brokers of America (IIABA) and its company members.

The Trusted Choice® Pledge of Performance

Trusted Choice® agents are dedicated to you and are committed to treating you as a person, not a policy. This commitment means our CIG Insurance Advisors:

  • Work with you to identify the insurance and financial services that are right for you, your family, or your business
  • Deliver customized products that meets clients’ needs
  • Guide you through the claims process for a prompt and fair resolution of your claim
  • Help you solve problems related to your coverage or account
  • Conduct business in an ethical manner
  • Are available to explain the coverages and options available to you
  • Return your phone calls and e-mails promptly and respond to your requests in a timely manner
  • Provide 24/7 services for our customers, offering any or all of the following:
    • Emergency phone numbers
    • Internet account access
    • Email and call center services
  • Use their experience and multiple company relationships to customize your coverage as needed
  • Commit their staff to continuing education so they are more knowledgeable in serving you
  • Treat you with respect and courtesy

CIG – Capital Insurance Group