How Can We Help?

Ready to assist you with your CIG account

Ask us how much more CIG can do for you

CIG is a customer satisfaction culture. Building strong customer relationships doesn’t happen overnight. For more than 112 years, CIG (Capital Insurance Group®) has been dedicated to serving our clients’ needs, assisting clients with their safety and security goals and providing friendly and attentive service when they are distressed.

Anyone you contact within our company is ready to assist you. We have a Claim Service Center to process your claim. We have a Premium Accounting Office to help you with billing. Or, you can use our secure online process to pay by credit card.

The CIG Client Services Center was created to ensure that your concerns or questions are addressed. Our CIG Client Representatives are able to discuss most insurance issues in conjunction with your CIG Insurance Advisor.

Here are some of the reasons clients call:

  • Their insurance agency referred them to CIG
  • Questions about their policy or billing
  • Safety, security, savings
  • ‘What If’ coverage issues
  • Help with any CIG-related concerns

Client Service Center
1-866-430-0372


Other helpful CIG offices with client support:

CIG Claim Service Center
1-800-986-9974

CIG Premium Accounting Office (billing)
1-877-200-4220

The Protector Network
1-877-TPN-9104

CIG AutoCard 100 Roadside Emergency Assistance
1-800-513-0016

CIG Identity Fraud Resolution Hotline (Homeowners only)
1-877-404-3372




Ward’s 50 Top Performing Insurance Companies List

Capital Insurance Group has been selected for the 2010 Ward’s Top 50 Performing Insurance Companies in the United States. This is the 6th time in the last decade that CIG, a 112-year-old company, has been featured on this exclusive industry list.



CIG. Delivers More. Continuously. TM