Ward’s 50 Top Performing Insurance Companies List

CIG outperforms more than 3,000 U.S.-based property-casualty insurers

Capital Insurance Group (CIG) proudly announces its listing on the 2010 Ward’s Top 50 Performing Insurance Companies in the United States. This is the 6th time in the last decade that CIG, a 112-year-old company, has been featured on this exclusive industry list. This is the 20th year Ward Group has conducted this analysis.

“It’s a testament to our employees, agents, and business partners, and to our sound, consistent business philosophy that has afforded us the honor to again be included on this prestigious list of top performers in our industry,” said Peter Cazzolla, CEO/President, Capital Insurance Group. “The criteria for selection to this Top 50 list are stringent, and to be named to the list six times is a real achievement.”

The Ward Group analyzed more than 3,000 U.S.-based property-casualty insurance companies over a five-year period and evaluated them based on a variety of minimum thresholds. In order to be considered for the Top 50 designation, a company must pass the following primary safety and consistency tests:

• Surplus and premiums of at least $50 million for each of the five years analyzed
• Net income in at least four of the last five years
• Risk-based capital ratio of at least 100% for each of the five years analyzed
• Compound annual growth in premiums between – 10% and +40%

In addition, the Ward’s 50 group achieved greater levels of efficiency when compared to peer companies, outperforming the competition in policyholder surplus and net premiums.

Ward Group is the recognized leader in insurance company benchmarking and best practices and is a major sponsor of primary operational research studies.

“In support of our selection to the Ward’s Top 50 Property and Casualty companies in the U.S., I am also proud to report that CIG’s financial performance through the first six months of 2010 was as strong as ever,” noted Cazzolla. “Total Gross Written Premium grew 5.6%, with growth in all key lines of insurance, led by personal automobile and homeowners. Our combined ratio for the six months ended June was 94.7%. CIG’s statutory surplus increased by 4.9% to $271 million, further strengthening our claim paying ability and A.M. Best “A” IX rating. As the lead, privately held, regional company in the Pacific States, we look forward to continuing to improve our ability to advance our market position through business partnerships second to none, quality products, and outstanding customer service,” Cazzolla concluded.

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SAMMAMISH, WASHINGTON

“CIG is an emerging player in the golf community,” said Mike Mazzaferri, CIG’s Golf Program Manager. “We provide peace of-mind products for course owners. More importantly, our support helps fund golf programs that benefit the young and disadvantaged.”

Fred Couples

The 2010 Senior US Open, being held at Sahalee Country Club in Sammamish, Washington, will host top named players such as Fred Couples, Hale Irwin, Tom Watson and Nick Price. This is one of only five “majors” on the Champions Tour and CIG is proud to be a part. CIG has been a champion in helping protect people for more than 110 years.

A highlight of this year’s event is the announcement of Fred Couples as the Honorary Chairman of the Tournament. This will be Couples first Senior Open, and as a Seattle native, he will serve as chairman and play in front of his hometown fans.

The field of 156 professionals and amatuers over the age of 50 will compete on what is called “a championship course in the truest sense of the word.” Established in 1969, Sahalee Country Club is cut into stands of Cedar and Douglas Fir that are native to the Pacific Northwest. It is ranked as one of the top 100 golf courses in America and was the site for the PGA Championship in 1998 and the World Golf Championship-NEC Invitational in 2002.

Practice rounds begin on July 26 and tournament play will run from July 29 through August 1. Thursday’s and Friday’s rounds will be broadcast live on ESPN while Saturday’s and Sunday’s play will be carried by NBC. The US Open attracts viewers from more than 50 countries. To learn more about the US Senior Open, Click Here.

This is not the first foray into golf sponsorship for CIG. The company was a sponsor of the 2009 Presidents’ Cup, a USGA event held at Harding Park in San Francisco, California. And, CIG will be the title sponsor of the Langley, A Tribute to Legends to be held this August at Spanish Bay. The Langley is a fundraising golf and social event designed to honor the game’s legends. Proceeds are donated to local programs as well as the Northern California PGA Foundation. This premier Northern California pro-am, launched in 2008, is named after Jim Langley, a former three-season PGA Tour Professional, 2006 NCPGA Golf Professional of the Year and was the head professional at Cypress Point Country Club for 34 years.

CIG. DELIVERS MORE. Continuously.™

This is our promise to work CONTINUOUSLY for the protection of individuals, families, businesses and communities who rely on us to deliver more coverage and benefits for their financial security, safety and peace of mind. CIG promises to develop and deliver superior property and casualty insurance coverage and customized solutions, provide unequalled responsiveness, affordable rates and more savings opportunities, and empower consumers with above-expectation benefits and helpful tools for more safety and security.

RANCHO CUCAMONGA, California – December 2009 was a real breeze for Alan W. Allen – just not all in a good way. In the days leading up to Christmas, Allen’s home was one of those nearly blown away by high winds and heavy rains when hundreds of Southern California residents faced flooding, loss of power and massive mudslides during the worst storm season to deluge the area in decades.

Thankfully Allen was a Capital Insurance Group (CIG) client and, while the damage to his home was extensive, the effects on his morale were greatly lessened because of the immediate response and outstanding service he received from his insurance agent and from the Company itself,  it literally changed the way he thought about coverage.

A new way of thinking about insurance.

“As I was reporting the damage to Mike Cohen at Jack Porter Insurance, I was skeptical as to what the results would be, “wrote Allen in a letter to CIG. “But I was pleasantly surprised that – within an hour – I received a call from Aaron Martinez in the Southern California Claims Office asking for the details of the damage. Within two hours I got a call from the emergency services contractor wanting to know when they could come by to assess the damage.”

On-The-Spot Rescue ™ and FastTrack Processing ™

CIG’s On-The-Spot Response allows claims professionals like Martinez 24-hour access to a reporting hotline enabling them to react quickly, easily and expediently. In situations where there is sizeable damage, the CIG FastTrack Processing program authorizes field adjusters to write claim checks on the site, so customers rarely have to wait days – and certainly not weeks or months – for payment.

Undamaged peace of mind.

Allen and Martinez walked the site together surveying the damage; wind gusts up to 75mph had dislodged many sections of roof tiles leaving a leaking garage and wet drywall throughout the home’s interiors. Next a roofing expert was called in for an on-site consultation, the estimate was approved and the work began. In less than 48 hours, Allen had his home back.

Allen’s letter continued. “Thank you for the excellent service I received …the repairs were explained in detail and the damage was fixed in a timely manner…The follow-up was also outstanding…(CIG) should be commended for your hard work, customer service and the excellent contractors you recommended. With the exceedingly heavy rains we experienced that week in Southern California, I feared my home would suffer serious structural damage. You helped me get peace of mind.”

CIG. DELIVERS MORE. Continuously.™

Overview: Capital Insurance Group has an excellent opportunity in our Monterey and Santa Cruz territories for an experienced Sr. Claim Representative. The ideal candidate will be a self-starter with excellent time management and sound organizational skills; effective communications ability, both verbally and in writing to interact effectively with claimants, customers and company personnel; excellent investigative and analytical skills to evaluate exposure, assess coverage and settle cases within assigned level of authority.

Qualifications: To be considered you must have a minimum of two years of progressively challenging multi-line adjusting experience with emphasis on coverage, claims of higher exposure as well as litigated files.  Excellent PC skills are required along with the ability to develop timely reports, documentation, and correspondence.  You must be able to do your own fieldwork, have excellent negotiation skills with the ability to effect timely and thorough investigations and settlements.  All candidates must have a valid CA driver’s license and personal vehicle.

Education & Experience: Educational qualifications include a college degree or the equivalent work experience with specified insurance related course work preferred.

Capital Insurance Group
Human Resources Department
2300 Garden Road
Monterey, CA 93940

Fax: (831) 233-5900

E-mail: CIGHR@ciginsurance.com

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Smart Savings and Protection for Homeowners

With the stress of making ends meet, the last thing most families need is a TV, computer, or washing machine suddenly breaks down.

The truth is that most homeowners do not budget for repairs on their home appliances or electronics equipment. We take for granted that our appliances and electronic equipment will never break down. But when these gadgets do break down – and they do – the repair costs can be devastating.

According to a 2006 Consumer Reports Products Reliability Survey, for most brand named appliances the repair rates for 3-4 year old major home appliances range between 20% and 43%. As an example, approximately 30% of front-loading washing machines, side-by-side refrigerators with icemakers, and desktop computers require some sort of repair after three-to-four years of use.

“A small investment in home appliance and electronic breakdown insurance coverage can save homeowners hundreds of dollars and a lot of aggravation,” noted Eric Hartwell, Capital Insurance Group (CIG), Claims Manager “Now our homeowner insurance customers can add the coverage to their existing policy, protecting major appliances and electronic equipment for as little as $27 a year.”

CIG’s new Homeowner Appliance and Electronics Breakdown coverage labor and parts expenses, replacement of items that cannot be repaired, loss-of-use, and additional living expenses if the homeowner’s dwelling becomes uninhabitable during the repair or replacement, and includes coverage up to:

• $50,000 per occurrence (after $500 deductible is met)

• $3000 for spoilage of perishable goods

• $3000 for pollution clean-up

• $3000 for expending expenses

• $3000 for “Go Green” energy-saving replacement parts or items

Household items including refrigerators, computers, stoves, ovens, water heaters, furnaces, air conditioning systems, solar panels, TV’s security systems, washers, dryers, pumps, pool and spa are all covered.

Homeowners interested in obtaining more information about CIG Home Appliance and Electronics Breakdown coverage, should contact a CIG Insurance advisor.

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CIG Delivers More. Continuously. ™