Overview: Capital Insurance Group has an excellent opportunity in our greater Los Angeles territories for an experienced Sr. Claim Representative. The ideal candidate will be a self-starter with excellent time management and sound organizational skills; effective communications ability, both verbally and in writing to interact effectively with claimants, customers and company personnel; excellent investigative and analytical skills to evaluate exposure, assess coverage and settle cases within assigned level of authority.

Qualifications: To be considered you must have a minimum of two years of progressively challenging multi-line adjusting experience with emphasis on coverage, claims of higher exposure as well as litigated files.  Excellent PC skills are required along with the ability to develop timely reports, documentation, and correspondence.  You must be able to do your own fieldwork, have excellent negotiation skills with the ability to effect timely and thorough investigations and settlements.  All candidates must have a valid CA driver’s license and personal vehicle.

Education & Experience: Educational qualifications include a college degree or the equivalent work experience with specified insurance related course work preferred.

Capital Insurance Group
Human Resources Department
2300 Garden Road
Monterey, CA 93940

Fax: (831) 233-5900

E-mail: CIGHR@ciginsurance.com

EEO/M/F/V/H

Overview: The ideal candidate will work in a small business unit and will be responsible for the rating of new business, endorsements and renewals of commercial lines accounts using automated and manual rating systems.  This assignment is also responsible for preparing policy information, correspondence, quotes and securing loss information and reports.  Duties also include a variety of key office support functions such as answering telephones, directing messages as well as responding to agent inquiries.

Qualifications: Solid organizational skills are required to manage your time and priorities.  Effective analysis and reasoning skills are required to accurately evaluate commercial risks.  In addition, this assignment requires a detail oriented individual who has excellent communications and listening skills along with a customer service attitude.

Education & Experience: Strong PC skills and a basic knowledge of insurance principles and practices are required. Work experience should include one to three years with an insurance carrier or in an insurance agency which includes rating experience.  The equivalent of a high school diploma with coursework in office skills is also desirable.

Capital Insurance Group
Human Resources Department
2300 Garden Road
Monterey, CA 93940

Fax: (831) 233-5900

E-mail: CIGHR@ciginsurance.com

Overview: The Total Loss Claim Service Center Representative is to adjust first-party and third-party total loss claims to conclusion. This position is also responsible for the handling of the salvage vehicle through sale and recovery of funds, as well as performs other duties as required or assigned by the Claims Service Center Management team. The primary functions of this position include; the prompt evaluation and negotiations of fair and equitable total loss settlements; timely contact and interaction with clients on agreed options and condition of vehicle; the Investigation into the nature and extent of damage, including preexisting damages and any other information needed to assess accurate values; preparation of necessary correspondence to clients, lienholders and legal representatives; negotiation and settlement of total loss claims. Must maintain a solid working knowledge of auto finance and/or lease agreements, demonstrate excellent written and oral communication skills, have strong mathematical abilities and interpersonal skills to effectively negotiate settlements with vehicle owners, lienholders and salvage dealers.

Qualifications: 

Knowledge of:

Excellent communication skills, oral and written, within the English language

Superior customer service techniques

Basic computer knowledge of WINDOWS Operating Systems

Ability to:

Demonstrate good analytical skills.

Demonstrate effective communication skills, using a telephone.

Understand and explain insurance contracts to customers.

Effectively exchange ideas and information through oral and written communications.

Readily learn and assimilate changes in company policies and procedures.

Establish effective work relationships in order to accomplish work responsibilities and objectives.

Plan, organize, and prioritize work under the pressure of critical deadlines.

Education and Experience: Equivalent to completion of two years of college (or equivalent experience) and one year of claim-adjusting support or customer service related experience. 

Capital Insurance Group

Po Box 40460

Bakersfield Ca. 93384-0460

661-241-5600

email: cighr@ciginsurance.com 

Capital Insurance Group is an equal opportunity employer committed to a diverse workforce.  EEO 

Location: Northern Region, CA.

Overview: Capital Insurance Group has an excellent opportunity in our  Northern California Region  for an experienced Regional Property Claim Examiner. In concert with the Regional Property Claim Team, the candidate will achieve equitable settlement of property claims and the conveyance of claimant benefits within an assigned Regional territory. They will coordinate field claim representatives, and the Regional Management Team to assure collaborative and efficient use of resources in the management of field property claims.  Ensuring compliance with regulations, company standards and company claims handling practices.  The will direct the performance of Independent Adjusting resources and accept a personal caseload of higher level property field assignments during periods of low Independent Adjuster activity.

Qualifications: The incumbent must utilize knowledge and experience to evaluate loss and determine loss value based on testimony, documentation, case law and regulations in the jurisdiction of the loss as well as the stipulations of the contract and policyholder language. Experience, logic, decision-making and sound problem solving skills are essential to interpret, and evaluate liability and loss.

-       Applicable insurance regulation and codes, policy language and coverage

-       Relevant claims laws, including civil and tort law and current trends in insurance case law

-       Knowledge and proficiency using standardized estimating software such as Xactimate

-       Adjusting experience involving moderate to high value Commercial & Residential risks

-       Proficient English comprehension with ability to read and articulate issues orally and in writing

-       Plan, organize, and prioritize work to meet critical deadlines

-       Ability to deal effectively in antagonistic or emotionally charged situations

-       Establish and maintain effective working relationships with clients, employees and business partners

-       Ability to accommodate overnight travel

-       Ability to operate a motor vehicle and maintain a valid Driver’s License

-        

Education & Experience: College degree or the equivalent of progressively challenging work experience representing a minimum of five to eight years technical carrier experience as a field property adjuster or examiner. Functional computer skills and computer literacy utilizing standard office software, claims/business software and electronic communications equipment. Experience in negotiations/mediation, conferences and settlement.  Experience in handling high exposure, large loss and litigated files. Experience with automated claim systems required.  Associate in Claims (AIC) certification is desirable.

Capital Insurance Group
Human Resources Department
2300 Garden Road
Monterey, CA 93940

Fax: (831) 649-4748

E-mail: CIGHR@ciginsurance.com

EEO/M/F/V/H

Overview: Capital Insurance Group has an excellent opportunity in our Claim Service Center in the Bakersfield area for an experienced Claim Service Representative. The ideal candidate will be a self-starter with excellent time management and sound organizational skills; effective communications ability, both verbally and in writing to interact effectively with claimants, customers and company personnel; excellent investigative and analytical skills to evaluate exposure, assess coverage and settle cases within assigned level of authority.

Qualifications: The ideal candidate for this position will be a self-starter with excellent time management and sound organizational skills. You must be a good communicator both verbally and in writing to interact effectively with claimants, customers, and company personnel.

To be considered you must have a minimum of one to two years of claims adjusting experience involving first-party auto and property claims and excellent PC skills with the ability to develop timely reports, documentation and correspondence.  You must have strong negotiation skills along with the ability to conduct timely investigations and settlements.

Education & Experience: Educational qualifications include the equivalent of two or more years of college with one to three years of professional work experience in a customer-service work environment. You must also be computer literate and familiar with standard software applications.

Capital Insurance Group
Human Resources Department
2300 Garden Road
Monterey, CA 93940

Fax: (831) 233-5900

E-mail: CIGHR@ciginsurance.com

EEO/M/F/V/H

Reno. NV.

Overview: This position utilizes appropriate business classifications and rates for new business, endorsements and renewal premiums for farm accounts and Agri-business by utilizing manual and automated rating systems, schedules, equipment (CRTs), and information as necessary to determine premium for routine to moderately complex casualty or property risk. It refers highly complex or unusual risks to senior branch personnel and  the Reno office. The incumbent will gather information from inspection reports, photos, or from telephone discussions with agents and identify inconsistent or incorrect information and communicates these issues to the appropriate underwriter. This position reports to the Agri-Business Manager and my receive direction from the Client Service Center Manager. The position may also receive work direction from higher level underwriting staff.

 Qualifications:     

Knowledge:

• Basic insurance principles and practices, including rating structures such as ISO.
• Standard office administrative and secretarial practices and procedures, including filing and business letter writing.
• Correct English usage, including spelling, grammar, punctuation and vocabulary.
• Recordkeeping principles and practices.
• Basic mathematics.

 Ability:

• Use initiative and judgment within established guidelines.
• Organize work, set priorities and meet critical deadlines.
• Recognize problem files and notify underwriting of issues.
• Compose correspondence from past knowledge and/or brief instructions.
• Calculate rates with accuracy and speed using calculator or 10-key.
• Establish and maintain effective working relationships with those contacted in the course of the work.

Education and Experience:  Equivalent to completion of high school with 3 years of general clerical or rating experience

Location:  Monterey, CA

Overview: The LAN Administrator operates and maintains the terminal networks and office automation equipment. Primary duties include mid-level LAN system troubleshooting, diagnostics and user assistance in operation of computer network to maximize use of system capabilities. Assists in providing configuration management and system administration of operating environment for servers, work stations and LAN applications. Installs and maintains through software files and hardware updates, LAN hardware and software and monitors all file servers on a daily basis. This position reports to the Network Administrator with limited supervision and is the 2nd level of the LAN series. The position supervises the LAN Technician and may lead Technical Support staff to resolve priority issues. 

Qualifications & Experience:

• Configuration changes, operating software upgrades, fault isolation, branch moves, installation.
• Computer architecture, file systems, operating systems, and data communications.
• Unix system administration and support.

 The person we seek must be effectively fluent in English, both orally and in writing and be able to interact at all levels of the organization.  He/she must be capable of establishing effective working relationships with business partners and coworkers.  We require a results oriented individual with sound work habits and excellent organizational skills. Equivalent to two-year college degree in technical training or management information systems support and two years of experience in technical support and/or system administration on Unix based systems, of which 1 year must have been as a LAN Technician or equivalent.  Industry certificate in LAN administration.

Apply

Capital Insurance Group 

2300 Garden Road 

Monterey, CA  93940 

email: cighr@ciginsurance.com 

Capital Insurance Group is an equal opportunity employer committed to a diverse workforce.  EEO 

Commercial Lines Product Development Specialist

Location: Monterey, CA

Overview: The primary focus of this position is to assist in the development and delivery of new and potential Commercial Lines products and services in all Capital Insurance Group licensed territories. This position performs research which includes legal and regulatory compliance issues; risk evaluation and exposure: profit potential; technical underwriting requirements and competencies along with product compatibility with existing Capital Insurance Group lines of business and services. This position is responsible for the development of forms; establishment of rates and underwriting guidelines. Also included in this assignment is the development of marketing and promotional materials for new and existing lines of business. This position works closely with the Company’s Actuarial, Systems and Technology resources to ensure an accurate delivery of the product or service to the marketplace.

Qualifications: The ideal candidate for this position will be a self-starter with extensive knowledge of commercial property and casualty forms and rating. Candidates should also demonstrate a high degree of initiative and analytical ability to evaluate market conditions, develop business strategies and measure business results. In addition, this position requires a person with excellent communications skills with the ability to interact effectively with customers, agents and company personnel.

Education & Experience: A minimum of five (5) years of progressively challenging experience in Commercial Lines underwriting assignments with a minimum of two (2) years of training is preferred. CPCU certification or the completion of technical coursework, and a college degree (or equivalent experience) are a plus. You must also have strong personal computer skills with experience in the standard software applications including Word and Excel. A valid driver’s license with the ability to conduct overnight business travel is required. This position reports to the Product Development & Compliance Manager.

Capital Insurance Group
Human Resources Department
2300 Garden Road
Monterey, CA 93940

Fax: (831) 233-5900

E-mail: CIGHR@ciginsurance.com

Location:  Monterey, CA

Overview: The focus of this position is to ensure corporate compliance with state departmental insurance regulations, records, rules, and business filings for the Company, for all lines of business and operations.  This position performs research, which includes legal and regulatory compliance review; risk evaluation and exposure; profit analysis; technical underwriting requirements and competencies along with product compatibility with existing Capital Insurance Group lines of business and services.  This position is responsible for the timely and accurate development and compliance of company forms, rate filings, and business applications.  In addition, it is responsible for the coordination and development of internal controls and systems technology for product enhancements and for the introduction of new products and services to the marketplace.  This assignment is central to the regulation and compliance of all Company marketing information and promotional materials for new and existing lines of business.  This position works directly with Actuarial, Commercial Lines, Personal Lines, Agriculture Lines, Marketing, Vendors, Program Partner Companies and Agencies, and the Systems and Technology organization to ensure the accurate delivery of the product or service to the marketplace; and it serves a critical role in the coordination and communication of all technical requirements for business applications.

Qualifications: This position reports to the Manager, Products, Compliance, and Commercial Lines.  The incumbent is expected to possess a high degree of technical underwriting and regulatory knowledge and demonstrate a high level of technical discipline along with the initiative to assess the regulatory environment, market conditions and developing business strategies for all lines products and services.  Due to the complex inter-relationships of automated systems, it is crucial that the incumbent effectively communicate between CIG personnel in Underwriting and other CIG departments.  The incumbent has responsibility for identification and evaluation of solutions to problems and secures approval from the Manager, Products, Compliance, and Commercial Lines, prior to initiating major platform underwriting, systems, or procedural changes.

Education and Experience: College Degree in finance, business administration, insurance or other related business discipline preferred including a minimum of seven to ten years of progressively challenging underwriting and compliance experience for all lines of responsibility; a minimum of three to five years of experience supervising  people; two to three years managing sophisticated work projects which includes business systems and the application of business technology.

E-mail: cighr@ciginsurance.com

Capital Insurance Group is an equal opportunity employer committed to a diverse workforce.  EEO – M/F/V/H.

Objective: The role of the Business Analyst is to interpret business objectives and translate them into workable technology solutions and requirements.  The Business Analyst acts as a liaison between the business unit and the technology organization and is responsible for performing analysis, defining client needs, and assisting in the implementation of systems, applications and programs that are designed to enhance productivity and business unit performance.  The Business Analyst is responsible for assisting in the development of scope and vision plans, evaluating project performance, and supporting a project through development, testing, and implementation.  The Business Analyst is also responsible for the implementation of test plans to introduce upgrades and new technology solutions, as well as provide support and training assistance to the end client. The Business Analyst is expected to provide a collaborative role and support between the business unit and the project team.  May also performs other related duties as required or assigned.

Qualifications: Application programming experience, business analyst background, and project management experience is desirable.  Detailed orientation, sound organizational and planning skills, effective communications skills with the ability to make presentations, write technical documents, reports and proposals.   Self-disciplined and results oriented with the ability to meet critical deadlines.  Ability to work effectively individually and in a group setting as a member of a team.

Education & Experience: A college degree or the equivalent in experience and 5 years of property casualty claims, underwriting or financial technical experience is desired.   Past supervisory or leadership responsibility including work with a project team is beneficial.  Must be able to display effective relational and communications skills to effectively interact with business units and interpret business needs.